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How to I save a file to my computer/ Everytime I try it saves them online???

New Here ,
Oct 23, 2013 Oct 23, 2013

How to I save a file to my comouter? Everytime I try it saves it only online????

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Adobe Employee ,
Oct 24, 2013 Oct 24, 2013

Hi,

I am not sure how you save your files at Acrobat.com so please see below cases:

Download Files for ExportPDF/PDF Pack subscibers:

All exported files are stored at https://files.acrobat.com and you can login with your Adobe ID and password. then select the file and click "Download" icon at top.

Or at Web UI(https://exportpdf.acrobat.com or https://createpdf.acrobat.com) you can click “FILES” next to “TOOLS” at top or click “View All files” in the file list of “Export from PDF” tool( or “Convert to PDF” or “Combine Files” tools for PDF Pack users) that will redirect you to the above site(https://files.acrobat.com)

From Reader you can click “Store Files” under “Tools” and click the link of “Open Acrobat.com Files”

Hisami

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New Here ,
Oct 24, 2013 Oct 24, 2013

I know I can go online and then open the file and save them anywhere I want but I don’t want to do this additional step. I want to be able to save the converted file in a folder on my computer immediately. I not only can’t do this but when I open a pdf file sent to me and I want to save them it only saves them to my desktop or online? How do I stop this???

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Adobe Employee ,
Oct 24, 2013 Oct 24, 2013

Hi,

Thank you for your reply.

There is no way to stop saving your files at Acrobat.com site.

Thank you again.

Hisami

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Guest
Nov 07, 2013 Nov 07, 2013

Hi

I just found out that the document saves on-line first before I can save to my desktop. Once I did that I immediately deleted the file on-line as it was a highly confidential document - does this ensure it is permanently gone from the on-line system? Adobe has changed since I last used it, due to the confidential nature of my documents I am not comfortable with them being saved in any way 'on-line'.

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Contributor ,
Nov 07, 2013 Nov 07, 2013
LATEST

Hi

Once you delete the document using our web UI, we remove all the traces from our servers.

Please let us know if you have any more questions.

Thanks

Sarabjit Singh
QE Manager
Adobe Systems, Inc.

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