how to include a new device on my Adobe ExportPDF subscription?

[peters11040619]

I have an Adobe Export PDF annual subscription. I've just bought a new laptop and want to transfer the account to this new device. How do I do that, please?

Thanks. Peter

[AnandSri · Accepted solution]

Hello Peter,

As per the description above, you want to use the Adobe ExportPDF service on your new laptop, Is that correct?

Adobe ExportPDF is an Adobe online service and it can be accessed through a browser and also through desktop and mobile app Adobe Reader DC. You can use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on Chrome, or Firefox, or Safari.

You can also download and install the free desktop version of Adobe Reader and "Sign in" with your current Adobe ID and password in Adobe Reader to use the service of Adobe ExportPDF. To download the Adobe Reader use the URL Adobe - Adobe Acrobat Reader DC Distribution

Note: Adobe Document Cloud/Online services cannot be downloaded as an application on a  computer, but can be accessed through a browser or Adobe Reader.

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.