How to save a pdf file as a jpeg?

[PPAC]

I have the acrobat X Standard and having trouble saving my pdf files as a jpeg? For some reason my acrobat is not working like it use to...was there an update that it messed up the setting that I don't know of?

[Sara_Forsberg]

Hi PPAC,

What happens when you try to Save As in JPEG format? Do you get an error message? Or, does it the file save as a JPEG, but not look as expected. 

Are you able to export to other formats?

I look forward to hearing back from you.

Best,
Sara

[PPAC]

Hi Sara

Yes i'm able to save it as other formats but when I save it as a jpeg it does absolutely nothing...the window to save as pops up and i click on save but it doesn't do anything the jpeg file is not there. I've tried saving it with other names but for some reason that format is not working out.

I've checked for updates...i've done the Acrobat repair installation, not sure what else to do on the Acrobat Help section. Didn't want to deactivate it because i wasn't sure what it will do

[Sara_Forsberg]

Hi PPAC,

What version of Windows are you running? I found another thread about this particular issue, with two possible solutions. One is to make sure that you're logged in as an administrator, and the other is to change the compatibility to earlier version of Windows. (Right-click the Acrobat application icon, choose Properties, and then choose compatibility.)

I'm also curious what export settings you're choosing when you save as JPEG...

Best,

Sara

[PPAC]

I am running windows 7 and its checked off on the compatibility for windows 7 also i have the check on the Run this as administrator also.