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How to upgrade from Adobe ExportPDF to Adobe PDFPack?

New Here ,
Mar 15, 2018 Mar 15, 2018

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Ik wil een upgrade van PDF Export naar PDF Pack maar vervolgens krijg ik de melding dat ik contact op moet nemen met klantsupport. Dus dat zou graag willen om dit af te kunnen handelen.

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Adobe Employee , Mar 15, 2018 Mar 15, 2018

Hello Petervanwageningen,

As per the description above, you want to upgrade the current Adobe ExportPDF subscription to Adobe PDFPack subscription, Is that correct?

The upgrade option in Document Cloud subscription is not available, please contact Adobe support team Contact Customer Care to unsubscribe Adobe ExportPDF subscription, and place a new order of Adobe PDFPack on the same Adobe ID.

I have also shared the direct contact details of Adobe support via private message, please check your email

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Adobe Employee ,
Mar 15, 2018 Mar 15, 2018

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Hello Petervanwageningen,

As per the description above, you want to upgrade the current Adobe ExportPDF subscription to Adobe PDFPack subscription, Is that correct?

The upgrade option in Document Cloud subscription is not available, please contact Adobe support team Contact Customer Care to unsubscribe Adobe ExportPDF subscription, and place a new order of Adobe PDFPack on the same Adobe ID.

I have also shared the direct contact details of Adobe support via private message, please check your email inbox.

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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