I am getting a script error when I try and log into adobe cloud or when I try and export a document directly from PDF file

[louiset83083629]

Encountered an Unexpected Error

TypeError: Object.entries is not a function
_class2.t.default.n.value (https://documentcloud.adobe.com/dc-web-app-dropin/1.14.0_1.63.0/bootstrap.js:1:70461)
_class2.t.default.n.value (https://documentcloud.adobe.com/dc-web-app-dropin/1.14.0_1.63.0/bootstrap.js:1:70729)
Object.k [as allowStateChanges] (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:40:37353)
https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17844
xt (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:40:54616)
e.track (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:54:27477)
c (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17776)
_class2.l (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17726)
Cn (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:1:43363)
Mn (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:1:48938)

[AkanchhaS]

Hi Louiset,

Looking at the description given above, it seems that you are experiencing this issue wile accessing the service online?

If yes, then you may refer to the forum discussion where similar issue has been addressed- i have encountered the message "encountered an unexpected error" when I try to open up PDF pack. s... and follow the suggestion provided.

Let us know if it still doesn't work.

Thanks,

Akanchha