Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I am running windows 7 on a dell desktop. PDF files freeze shortly after opening or tryiong to print. Only the PDF freezes all other functions remain normal. I can close the PDF. I have an HP officejet pro 8600

New Here ,
Mar 20, 2015 Mar 20, 2015

I am running Windows 7 on a Dell desktop. PDF files freeze shortly after opening. No other programs freeze. I can close the PDF file. I am using a HP Officejet Pro 8600

319
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 21, 2015 Mar 21, 2015

Hi Duncan,

Please confirm if you Are using Acrobat.com online services or Acrobat software?

Regards,

Rahul

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 21, 2015 Mar 21, 2015
LATEST

Are you opening that PDF in Adobe Reader?  What version?

Try to disable Protected Mode [Edit | Preferences | Security (Enhanced)].

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines