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I am trying to cancel my subscription to Adobe PDF Pack

New Here ,
Aug 14, 2017 Aug 14, 2017

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I have been to this link  "https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html" and because there is no "Cancel Plan" button I was direct to "contact us". Please end my subscription.

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Adobe Employee , Aug 15, 2017 Aug 15, 2017

Hi John,

As per the description above, you are not able to cancel your current Adobe PDF Pack, Monthly through the following link: "https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html", Is that correct?

If you purchased your Acrobat or Document Cloud subscription directly from Adobe, you can cancel your subscription at any time.

* Go to accounts.adobe.com and log in with your Adobe ID and password through which you made the purchase.

* Under Plans and producst,

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Adobe Employee ,
Aug 15, 2017 Aug 15, 2017

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Hi John,

As per the description above, you are not able to cancel your current Adobe PDF Pack, Monthly through the following link: "https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html", Is that correct?

If you purchased your Acrobat or Document Cloud subscription directly from Adobe, you can cancel your subscription at any time.

* Go to accounts.adobe.com and log in with your Adobe ID and password through which you made the purchase.

* Under Plans and producst, click on Manage plan to cancel the plan you want.

If you still face any issue, you may contact the Support team on Adobe Support for cancellation.

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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