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I am unable to combine files into 1 PDF file. Always get conversion failure message.
Sorry to hear the inconvenience caused.
Are you combining file directly online via web browser https://cloud.acrobat.com/combinepdf or is it directing through the Adobe Reader DC?
You may refer to the similar discussion and follow the troubleshooting steps suggested: Re: Conversion Failure
Let us know if it still doesn't make any difference.