I am unable to create any PDF files at this time. My account is current...???? I created one earlier today!!!

[JBLUESY]

The convert box is not highlighted..????

[Sara_Forsberg]

Hi JBLUESY,

How very frustrating. I'm not aware of any system outages. Have you tried signing out, and then signing back in? I would also suggest that you clear your browser cache. Are you using the same web browser as you were when you able to convert without issue?

Please let me know if the problem persists, and we can take it from there.

Best,

Sara