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I bought export pdf in 2014 and I beleive when i bought it, I was supposed to have it permanetly

New Here ,
Jan 03, 2019 Jan 03, 2019

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I think I was supposed to have this program forever back when I bought it but now it is asking me to pay a monthly fee, I still have the confirmation email of my purchase, but it doesn't say either way if it was a one time thing or not, but I believe it was supposed to be.

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correct answers 1 Correct answer

Community Expert , Jan 03, 2019 Jan 03, 2019

Export PDF is a subscription-based online service, not a program. I don't believe Adobe ever sold "permanent" subscriptions for it, only monthly or yearly ones.

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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Export PDF is a subscription-based online service, not a program. I don't believe Adobe ever sold "permanent" subscriptions for it, only monthly or yearly ones.

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New Here ,
May 03, 2019 May 03, 2019

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same issue is it because we purchase though micosoft

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LEGEND ,
Jan 04, 2019 Jan 04, 2019

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Be sure you aren't trying to use Acrobat Pro instead, too (it's over 10 times more costly).

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