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I bought the wrong product

New Here ,
Jun 08, 2017 Jun 08, 2017

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I purchased the Adobe PDF pac, but I need to edit PDF docs. So I think I need Adobe Acrobat Pro instead.

How do I cancel and purchase the correct item?

Thank you,

Debbie

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Adobe Employee ,
Jun 08, 2017 Jun 08, 2017

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Hi Debbiek16169062,

This is correct, in order to edit the pdf document you need to have Acrobat Pro as this feature doesn't comes up with Adobe PDF Pack.

You can easily cancel the existing subscription for the PDF Pack and sign up for Acrobat DC.

As its a billing concern so you may contact to customer care contact-bumper via chat support, our billing team will go ahead and help you with the same.

Let us know if you need any further assistance from our end.

Regards,

Akanchha

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Community Expert ,
Jun 11, 2017 Jun 11, 2017

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