I can not open a file that has been converted from a PDF to a .doc. I have a one year subscription to PDF Pack.

[Ktewksbu]

I click on the tool to convert my pdf file to a .doc file.  When the program writes it is finished and I can down load the document, I do so.  Even though the converted file is listed as a .doc or docx, neither Microsoft Word nor OpenOffice can open it.  What is going wrong?

I also click to be able to edit my pdf document, but no commands to edit it come up.  Am I doing something wrong?

[Sara_Forsberg]

Hi ktewksbu,

I don't think you're doing anything wrong. What is the file size of the converted document (and the filename extension)? Do you have the same issue with any file that you try to convert? Or is the problem specific to one file?

As for editing a PDF file, that requires Acrobat. (Adobe Reader lets you comment on a PDF, but  not alter its content).

Best,

Sara