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I can't convert a png to a pdf. Can I get some help with this?

New Here ,
Aug 03, 2018 Aug 03, 2018

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I just purchased an adobe png and I can't convert it to a pdf.

I continue to receive this error message, "could not complete your request (400).

This should be basic.  Can someone help with this problem?

Thanks,

BM

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Community Expert ,
Aug 06, 2018 Aug 06, 2018

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Does it happen with just this file, or any file? How are you accessing the service, exactly?

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