I can't download a file from an email what do I do? They say I need to sub scribe for $1.99 per month what's up??

[grandview304]

I have downloads that I can't pull up as they say I must subscribe? 

[grandview304]

Why must I subscribe for $1.99?

[Sara_Forsberg]

Hi grandview304,

Were are you seeing that message, and what are you being prompted to subscribe to?

To simply download an email attachment, you should not need to subscribe to anything. What type of file are you trying to download/view? And what email client are you using?

Best,

Sara