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I can't edit my excel document

New Here ,
May 07, 2018 May 07, 2018

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? I can't edit my excel document with a formula

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Community Expert ,
May 07, 2018 May 07, 2018

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What does this have to do with Adobe's DC PDF Services?

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New Here ,
May 07, 2018 May 07, 2018

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My mistake. I should have said 'I can't edit my excel document with a formula having exporting it from a PDF to excel' even though Adobe say the exported files are fully editable. Should I now ask a new question?

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Community Expert ,
May 07, 2018 May 07, 2018

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No, that's fine.

What happens when you attempt to do so?

It sounds more like an issue with Excel, to be honest...

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New Here ,
May 08, 2018 May 08, 2018

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The answer to the formula is always #Value. I cannot find where the error is. All other files work ok.

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Adobe Employee ,
May 27, 2018 May 27, 2018

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Hello Derekj,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to edit the Excel file exported from PDF, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF services with current Adobe ID, try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference in the excel and file and lets you edit it.

Have you tried exporting any other PDF file to excel and checked if the issue is reproducible? If it is specific to one PDF file, Is it possible to share the PDF file with us and the converted excel file so that we can test it at our end and check?

To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

Does your PDF contain form fields? As Form fields and formulas in it are not being converted, so if your complete document is made up form fields, you would not get any information in your resulting Excel file.

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud... 

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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New Here ,
May 27, 2018 May 27, 2018

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That is correct

Regards

Derek Johnston

[Personal info removed by Mod: Phone number, email]

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Adobe Employee ,
May 28, 2018 May 28, 2018

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Hello Derekj,

If the issue is specific to one PDF file, Is it possible to share the PDF file with us so that we can test it at our end and can share an update?  To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

Looking forward to your response.

Regards,

Anand Sri.

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