I can't install the program I just purchased: Acrobat XI Standard

[Mountain_Matt]

I can't install the program I just purchased: Acrobat XI Standard. When I bring up the installer, it does nothing.

[Sara_Forsberg]

Hi Mountain Matt,

Please make sure that you're logged in as an administrator, and that any antivirus software on your system is disabled. Then, trying downloading Acrobat from Download Acrobat products | Standard, Pro | XI, X, and run the installer.

Please let us know how it goes. If you're still having trouble and need additional help, it will be very helpful to know what version of Windows you're using.

Best,

Sara