I canceled my account on the same day that I hired the service and still got charged

[acaa67699464]

cancelei a minha conta no mesmo dia que contratei o serviço e mesmo assim cobraram 84 reais no meu cartão de crédito. no site informava que eu teria 1 mês gratuito para experimentar o sistema.

[acaa67699464]

como eu faço para pedir o estorno dessa conta no meu cartão de crédito?

[AkanchhaS · Accepted solution]

Hi Acaa,

Sorry to hear about this experience.

As its a billing concern and this is an open forum, so for security reasons we request you to contact to our billing support team via chat following the steps suggested below. They would go ahead and help you further-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha