I cancelled my subscription and need a refund.

[krisa56977702]

The product I bought on September 20, 2015 was worthless for my purposes and I want my money back. The fact that it is impossible to talk to anyone over the phone or even in chat is more than sketchy. REFUND MY ACCOUNT IMMEDIATELY.

[AadeshSingh · Accepted solution]

Hi krisa56977702,

I am sorry for the inconvenience caused, please contact our customer service team on Monday, follow this link Contact Customer Care, Sign In using your Adobe ID & click on "Still need help? Contact us" button to initiate a chat.

Let me know if you still experience any issue.

Regards,

Aadesh

[krisa56977702]

There is no chat option for the product line I purchased. I've already

tried numerous times. I'll contact my credit card company for a refund. I

will never purchase anything from Adobe again.

On Saturday, October 10, 2015, aadeshs76610910 <forums_noreply@adobe.com>

[AadeshSingh]

Hi krisa56977702,

I have forwarded the request to the concerned team, they will get back to you shortly. May be by Monday.

Regards,
Aadesh