I cannot email attachment directly from Acrobat to Outlook 2013.

[Guest]

I get the message "there is no default mail client"  But outlook is correctly set as default.  can email from other apps, just not acrobat. I have differnt computers with different systems and each cannot email to outlook.

Using Acrobat 11 Standard to Outlook 2013 64bit under Win 8.1 Pro 64bit and Acrobat 9 to Outlook 2013 64bit under Win 7 Pro 64bit.  Also, Acrobat 11 to Outlook 2013 64 bit under Win 7 Pro 64 bit. The common element is Outlook 2013, but Microsoft Tech says it is a Adobe issue since other apps work.  Was using Acrobat 9 to Outlook 2003 32bit under Win XP 32bit.

Is there an issue with 32 bit Acrobat to 64bit Outlook 2013?

[Tariq Ahmad Dar]

Hi DOencore,

Please let me know the exact version of Acrobat standard 11 including the dot version installed on your machine. You should try install latest update of Acrobat standard and see if that may help.

You can try to download update also manually from this location link  :

http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

[Guest]

I am using the latest version, 11.0.5.  I managed to get 1 computer working using a registry edit I found on the web. Acrobat Standard 11.0.5 with Outlook 2013 in Win 8 Pro works with the edit. I had too many issues with Win 8.1 Pro that I went back to Win 8 Pro, so don't know if that is the reason it works.  I haven't tried on my other computers yet using Win 7 Pro.  But Acrobat Standard 11.0.5 with Outlook 2010 in Win 7 Pro works without the registry edit.

[Tariq Ahmad Dar]

Acrobat 9.0 is not compatible with Ms Outlook 2013.

    link : http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html

There should not be any problem with Acrobat XI with latest updates with Windows 8. You can check the different version of Acrobat compatibility with Outlook different versions.

[Guest]

Yes.  I discovered that. So I upgraded Acrobat to v11.0.5 on that computer.  I have 2 computers in my network, both run Win 7 Pro 64bit; Acrobat 11.0.5; Outlook 2013 64bit.  Each computer will not email, returned the message "there is no default mail client". (Each computer has a separate license for Acrobat, Outlook 2013) 

Edited the registry in 1 computer, it worked. This computer was running Acrobat 11.0.0 at the time of the registry edit.  Acrobat upgraded automatically to v11.0.5 it corrupted the registry files, Outlook would not open until it rejected the Acrobat Add-in "Acrobat PDFMaker Office COM Addin".  This happened in both computers. I then edited the registry in the other computer and it worked.

Each computer boots up to "there is no default mail client" pop up. Ran repair in both Acrobat and Outlook, didn't work. No issue other than the Addins corrupts Outlook 2013. Each computer has the same issue.  Home computer with Win 8 Pro 64bit, Acrobat 11.0.5, Outlook 2013 64bit, with Addins and registry edit, is working fine. 

The issue seems to be 32bit Acrobat conflicts with 64bit Outlook 2013. What does the Addin do?

[Tariq Ahmad Dar]

You can try this as you might have already tried this : http://answers.acrobatusers.com/Acrobat-XI-Pro-won-send-email-64-bit-Outlook-2013-q103249.aspx

I wasnt able find anything much yet , but i hope this may help you right now.

[Guest]

Yes.  That is the exact registry edit I used.  Found it from the same author. 

Any help regarding the Addins? They corrupt Outlook 2013 64bit in Win 7 Pro.  I am planning on deleting the registry files regarding Outlook as default mail.  They must be corrupted.

[Tariq Ahmad Dar]

Could you please confirm is it normal installation Microsoft office 2013 or it is Microsoft office 365 Subscription version ?

[Guest]

All are normal installation.  Office Professional 2013 and Office Professional Plus 2013 both 64bit. Also, the Acrobat Addin corrupts Outlook 2013, so they must be removed. When opening a PDF attachment inside Outlook, it stops responding with the wheel turning. Sometimes it hangs so Outlook must be restarted, other times it finally opens the attachment after 30 - 60 secs. I assume this is related to the Addin being removed? This occurs on all three (3) computers. 

Win 8.0 64bit; Office Pro Plus 64bit

Win 7 64bit; Office Pro 64bit

Win 7 64bit; Office Pro Plus 64bit.

The only thing common is Acrobat 32 bit to Outlook 64 bit.

Is there a 64 bit version of Acrobat?