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I don't have the money to cancel my plan

New Here ,
Oct 26, 2021 Oct 26, 2021

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Hello. I signed up for a free trial period, bc I needed it for one tiny project at my job. Later, I tried to un-subrscribe, and thought it went through. Clearly it didn't and I'm still signed up. I am a 20 years old student I never use this program at all. I think it's extremely unfair that I have to pay almost 1000 norwegian kr for this, when I only needed the program for five minutes and tried to cancel it afterwards. I don't have that kind of money? And also, I was never informed about this, that if I cancel it would cost me 1000 kr.

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Adobe Employee ,
Jun 13, 2022 Jun 13, 2022

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Hi there,

Sorry to hear about the trouble. 

Here is a similar discussion link on a similar issue, kindly check out the suggestions provided there and let us know if that helps.

https://community.adobe.com/t5/adobe-acrobat-online-discussions/how-do-i-cancel-my-subscription-and-...

 

Thanks,

Harsh

 

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