I en timme av mitt liv har jag försökt säga upp ett litet Adobe abbonemang?

[dann86697443]

I Mail får jag meddelande om förlängning och hänvisning till mitt konto

inget där finns om annulering av abbonemanget. Hur gör man?

[AkanchhaS · Accepted solution]

Hi Dann,

Sorry to hear about the frustrating experience.

We have looked into your account and found that the cancellation for Adobe Export PDF service has now been done successfully.

If there is any further assistance is required, you may contact to our customer care billing team for further assistance.

Contact Customer Care

Or you may simply refer to the link- Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Do let us know if there is any further assistance is required.

Regards,

Akanchha

[Azone]

Yes, me too. But I have spent two hour  now. And tried to chat with tehir primitive robot.

I have tried to cancel my account but gets stuck because there is a "team" that I don't want and cant get rid of.

Adobe really needs to reinvent their memebership handeling. Its the most primitive company I have encountered.

How do I cancel my account with or without a team?

Bad customer experiance.

It really sad because the products are gret.

Fix this!

[Solmaz35669884h71h]

[Moderator deleted inappropriate text]!!!!!! Its impossible to end a subscription!!!!!!!!!!!!!! 

[Meenakshi Negi]

Hi Solmaz35669884h71h,

Thank you for reaching out.

We have checked your account with the email address used to sign in here in the community. There is no subscription listed under that account.  

Let us know if you are referring to a different account.

Thanks,

Meenakshi

[Abambo]

What is your OS and what subscription do you have? 

Subscriptions taken with Adobe can be cancelled by going to https://account.adobe.com/plans. If you have a mobile subscription, taken via the app shop, you need to cancel via that shop.