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I forgot the document protection security permissions password.How can I retrieve or change it?

New Here ,
May 31, 2017 May 31, 2017

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In Acrobat DC Pro, I forgot the document protection security permissions password.  How can I retrieve or change it?

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Adobe Employee , May 31, 2017 May 31, 2017

Hi lolad62565928,

Sadly, as its document protection security password so there is nothing that we can do about this.

Adobe doesn't keep backup the customer's created passwords.

For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

Regards,

Akanchha

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Adobe Employee ,
May 31, 2017 May 31, 2017

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Hi lolad62565928,

Sadly, as its document protection security password so there is nothing that we can do about this.

Adobe doesn't keep backup the customer's created passwords.

For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

Regards,

Akanchha

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New Here ,
Jul 07, 2018 Jul 07, 2018

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How can I retrieve the password to open any new PDF files I'm trying to open from a CD?

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Community Expert ,
Jul 07, 2018 Jul 07, 2018

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Ask the person who sent you the CD

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