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I forgot the document protection security permissions password.How can I retrieve or change it?

New Here ,
May 31, 2017 May 31, 2017

In Acrobat DC Pro, I forgot the document protection security permissions password.  How can I retrieve or change it?

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correct answers 1 Correct answer

Adobe Employee , May 31, 2017 May 31, 2017

Hi lolad62565928,

Sadly, as its document protection security password so there is nothing that we can do about this.

Adobe doesn't keep backup the customer's created passwords.

For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

Regards,

Akanchha

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Adobe Employee ,
May 31, 2017 May 31, 2017

Hi lolad62565928,

Sadly, as its document protection security password so there is nothing that we can do about this.

Adobe doesn't keep backup the customer's created passwords.

For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

Regards,

Akanchha

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New Here ,
Jul 07, 2018 Jul 07, 2018

How can I retrieve the password to open any new PDF files I'm trying to open from a CD?

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Community Expert ,
Jul 07, 2018 Jul 07, 2018

Ask the person who sent you the CD

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New Here ,
Jan 14, 2024 Jan 14, 2024

Adobe is the WORST. Same problem: I've created several PDFs in Adobe and now cannot share them with anyone. I never set a "permissions" password. What fresh hell is this, Adobe?????

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Adobe Employee ,
Jan 24, 2024 Jan 24, 2024
LATEST

Hi Kenton347877852srw,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know if the issue occurs with the particular PDF. Did you create the PDF in Acrobat? 

Do you experience issues only when sharing the PDF? Could you share the PDF with us?

 

Thanks,

Meenakshi

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