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I had Send and Track that would allow me to create a link to up to 50 photos. I do not see it anymore. Where is it?

Community Beginner ,
Oct 11, 2018 Oct 11, 2018

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I can send a document but I cannot send up to 50 photos any more. Adobe said they were going to eliminate this for new users but that I was grandfathered in.  Do I still have it?  If so, how do I access it?

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Adobe Employee , Oct 19, 2018 Oct 19, 2018

Hi FloorCoach,

Sorry for the delay in response.

With the changes to new Adobe Send service, there isn't any file upload limit has been defined. In your case, what is the message that you receive while you cannot send upto 50photos? The file size exceeding the 100MB or not?

What has been updated with Adobe Send & Track service, for that you can view the related help document here- Adobe Send & Track FAQ

Hope this helps.

Regards,

Akanchha

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Adobe Employee ,
Oct 19, 2018 Oct 19, 2018

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Hi FloorCoach,

Sorry for the delay in response.

With the changes to new Adobe Send service, there isn't any file upload limit has been defined. In your case, what is the message that you receive while you cannot send upto 50photos? The file size exceeding the 100MB or not?

What has been updated with Adobe Send & Track service, for that you can view the related help document here- Adobe Send & Track FAQ

Hope this helps.

Regards,

Akanchha

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