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I have a paid PDF Export account. For over a year I havent been able to export to any format

New Here ,
Oct 10, 2018 Oct 10, 2018

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.   I use this at work and they wont let us install any software.  The only access I have is to Acrobat 2017.  Is there any way I can export to Excel from Acrobat 2017?

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

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Hi SgtcQQker,

We apologize for the delay in response.

We have checked your account and found an active subscription of Adobe Export PDF. You do not need to download the export pdf service, as its a web service that can be used from any web browser using any work/personal computer.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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New Here ,
Oct 14, 2018 Oct 14, 2018

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adobe error.jpg

I cant install the desktop version due to my employers restrictions.

When I try to access the cloud I get the error in the image above..

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Community Expert ,
Oct 14, 2018 Oct 14, 2018

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Contact your IT department and ask them to unblock the website.

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LEGEND ,
Oct 15, 2018 Oct 15, 2018

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You should also check whether your company's policies allow you to send files outside the company to be handled. In some companies this is considered a serious breach of confidentiality.

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