• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I have a valid abo but adobe always wants me to buy again before I can convert PDF tp WORD.

New Here ,
Aug 28, 2018 Aug 28, 2018

Copy link to clipboard

Copied

hello i have a valid abo but adobe always wants me to buy again before i can convert PDF tp WORD. What can i do?

Views

111

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 21, 2018 Sep 21, 2018

Hi Arminw,

We are sorry for the delay in response to your query.

Your account information says that you have an active subscription of Adobe Export PDF. If you are still experiencing the same problem, then you may follow the steps suggested below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

...

Likes

Translate

Translate
Adobe Employee ,
Sep 21, 2018 Sep 21, 2018

Copy link to clipboard

Copied

LATEST

Hi Arminw,

We are sorry for the delay in response to your query.

Your account information says that you have an active subscription of Adobe Export PDF. If you are still experiencing the same problem, then you may follow the steps suggested below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources