I have been using an official version of InDesign CS6 since 2013 and this AM it asked me to Register. I spent 2 hours with Adobe online Chat only to be told they cannot assistI

[daves58439291]

do not know where the Serial Number is for the Software and need to know who in South Africa I can contact to sort this issue

[Sara_Forsberg]

Hi daves,

I've checked your account using the email address/Adobe ID that you use here in the forums, and I don't see any registered products. Is it possible that you registered InDesign under a different Adobe ID?

That said, you might find this document useful: Find your serial number quickly. And you're welcome to Contact Customer Care again; if you did register under a different Adobe ID, they may be able to help you track that down.

Best,

Sara

[daves58439291]

Many thanks I shall persue the link that you have provided

Thanks again and kind regards

Dave Scully

Senior Manager Compliance, Legal and Business Development

Denel Industrial Properties