I have installed and re-installed, but keep getting "Adobe Acrobat DC has encountered an unknown error"?

[71kristenator]

I have installed, re-installed, and tried almost everything, but every time I open a .pdf document to edit, I get the message "Adobe Acrobat DC has encountered an unknown error."

Very frustrated.

[Sarojini_Nagar]

Hi 71kristenator ,

Please let us know the exact version of Acrobat and the OS version you have ?

If you have windows OS , please try running this cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart the system.

Install Acrobat DC(Paid version) from this link : Download and install Acrobat DC subscription

Let us know if this helps.

Regards

Sarojini