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I have not used your service, and I don't remember signing up for it. I found my account online that has never been used. The service was renewed on 11/11/17. I have cancelled the automatic renewal, but I would like to ask for a refund on this latest cha

New Here ,
Nov 20, 2017 Nov 20, 2017

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I need to contact someone in customer service, but your web site is confusing--it keeps looping me into sites I have already tried to use to no avail.  I would really like to get a refund for a charge made 10 days ago.

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Community Expert , Nov 20, 2017 Nov 20, 2017

This is a user-to-user forum so we can't help with this. You will want to use the link below to address billing and cancellation inquiries:

Contact Customer Care

~Barb

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Community Expert ,
Nov 20, 2017 Nov 20, 2017

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This is a user-to-user forum so we can't help with this. You will want to use the link below to address billing and cancellation inquiries:

Contact Customer Care

~Barb

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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