I have paid for my subscription but it is asking me to pay again and won't let me do anything?

[Guest]

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

[bob_treitman]

What service are you trying to use? This forum is for files.acrobat.com, which is currently a free service.

[AIR423]

I am having the exact same problem!

[AIR423]

the problem is with exportPDF by the way

[bob_treitman]

We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf

Or contact Customer Support for ExportPDF - http://helpx.adobe.com/contact.html?product=export-pdf

I hope this helps!

[Xiujun346918107oyv]

I am charged 12.99 each month for a few months already for Adobe Acrobat. But it still does not let me use it. 

[Xiujun346918107oyv]

That is exact the problem I am having.