I have recently received a pdf file that, although previously opened, now shows totally blacked out? What can I do to correct this?

[rdfnra]

I have recently received a pdf file that, although previously opened, now shows totally blacked out?  What can I do to correct this?

[Sara_Forsberg]

Hi rdfnra,

Please check the Page Display preferences (File > Preferences/Acrobat > Preferences) and make sure that Show Large Images is selected. If sounds as though this PDF may have been created from a scanned document, and this preference is disabled.

Please let us know how it goes.

Best,

Sara

[rdfnra]

Sara:

I can now read the file but it is a black background with GREEN print?

Bob

[rdfnra]

Sara:

I found the adjustments I needed to make for the document. It is now

displaying properly.

Thanks for the help.

Bob

[Sara_Forsberg]

You're welcome. Have a great day!

Sara