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I have tried for 3 days to convert tiff to pdf and I just paid for Adobe for a month and my conversion failed

New Here ,
Jan 07, 2015 Jan 07, 2015

I tried to convert a tiff file to pdf but the conversion failed. WHY

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correct answers 1 Correct answer

New Here , Jan 08, 2015 Jan 08, 2015

Sara,

I finally figured it out and was able to convert my jpeg files to pdf. I thought I could scan multiple files and convert a group at a time but never did figure that part out. Thanks for getting back to me.

Carol West

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Jan 07, 2015 Jan 07, 2015

Hi oldwomanneedshelp,

I see that you've just purchased an Adobe PDF Pack subscription. Let's see if we can get to the bottom of this:

  • Are you trying to create the PDF via the web interface, or via Adobe Reader?
  • If you're using a browser, which one?
  • And, if you're using Reader, what version?
  • What is the error that you're receiving?
  • Are you able to convert other files?
  • How large is the file that you're trying to convert.

I look forward to receiving your answers to these questions--then, we should be able to figure out what's going on.

Best,
Sara

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New Here ,
Jan 07, 2015 Jan 07, 2015

i'm having the same problem.  i'm using adobe reader XI. and am trying to convert tiff to pdf

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New Here ,
Jan 08, 2015 Jan 08, 2015

Sara,

I finally figured it out and was able to convert my jpeg files to pdf. I thought I could scan multiple files and convert a group at a time but never did figure that part out. Thanks for getting back to me.

Carol West

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Jan 08, 2015 Jan 08, 2015
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Carol,

Thanks for sharing your solution with the community! Glad that everything is working for you now.


Best,

Sara

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