I intalled Windows 10 and when I tried to open my pdf files I got this error message: Acrobat failed its Core DLL

[edwinn24434551]

I intalled Windows 10 and when I tried to open my pdf files I got this error message: Acrobat failed its Core DLL

[AadeshSingh · Accepted solution]

Hi edwinn24434551,

You have Acrobat or Reader installed on your computer?

Also, let me know the version of Acrobat / Reader & operating system installed on your computer?

Regards,

Aadesh

[edwinn24434551]

The Reader that I have on my computer is Adobe Reader XI (11.0.12 )

[Anubha Goel]

Hi edwinn24434551,

Please refer the below mentioned KB doc link and see if that helps:

Error: “Acrobat Failed to Load core DLL”

Let me know.

Regards,

Anubha