I just bought a subscription to Acrobat Pro, but did not receive a serial number. I need it when installing the software.

[guillaumeg27305299]

Hello,

How can I get the serial number for my order of Acrobat Pro Year Subscription ?

Guillaume

[guillaumeg27305299 · Accepted solution]

Ok, I have to licence the soft by connecting to my Adobe account.

Thx

[Rajashree Bhattacharya]

You have purchased Acrobat Pro subscription  on March 18th 2015.

The CC does not needs any serial number, it is based on Adobe ID.

In case you are being asked for serial number then you can refer to.

• Creative Cloud applications ask for serial number
• Re: Invalid serial number?

Regards

Rajshree

[guillaumeg27305299]

Thanks for answering.

I get it now.

[Rajashree Bhattacharya]

You are welcome.

Regards

Rajshree

[John23636894f72p]

I need the access code to install Acrobet.

[Test Screen Name]

John, to install an Acrobat subscription you just sign in with the account which pays for the subscription each month. 

[MeenakshiNegi]

Hi John,

Sorry about the delay in response.

We have checked your account with the email address used to sign in here on the community page. We can not locate any subscription listed under your account.

Please confirm if you are using an alternate email address for the Adobe service.

How exactly are you trying to install Acrobat?

Thanks,

Meenakshi