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I just bought a subscription to Acrobat Pro, but did not receive a serial number. I need it when installing the software.

Community Beginner ,
Mar 18, 2015 Mar 18, 2015

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Hello,

How can I get the serial number for my order of Acrobat Pro Year Subscription ?

Guillaume

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correct answers 1 Correct answer

Community Beginner , Mar 18, 2015 Mar 18, 2015

Ok, I have to licence the soft by connecting to my Adobe account.

Thx

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Community Beginner ,
Mar 18, 2015 Mar 18, 2015

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Ok, I have to licence the soft by connecting to my Adobe account.

Thx

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Adobe Employee ,
Mar 20, 2015 Mar 20, 2015

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You have purchased Acrobat Pro subscription  on March 18th 2015.


The CC does not needs any serial number, it is based on Adobe ID.

In case you are being asked for serial number then you can refer to.

Regards

Rajshree

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Community Beginner ,
Mar 20, 2015 Mar 20, 2015

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Thanks for answering.

I get it now.

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Adobe Employee ,
Mar 21, 2015 Mar 21, 2015

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You are welcome.

Regards

Rajshree

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New Here ,
Mar 17, 2022 Mar 17, 2022

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I need the access code to install Acrobet.

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LEGEND ,
Mar 18, 2022 Mar 18, 2022

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John, to install an Acrobat subscription you just sign in with the account which pays for the subscription each month. 

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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Hi John,

 

Sorry about the delay in response.

 

We have checked your account with the email address used to sign in here on the community page. We can not locate any subscription listed under your account.

 

Please confirm if you are using an alternate email address for the Adobe service.

How exactly are you trying to install Acrobat?

 

Thanks,

Meenakshi

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