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I just bought this and I want an icon on my desk top, I do not like to have to do this online this sucks and I cant get files to move to my laptop files so i can send them. I am no dummy and this is BAD

New Here ,
Jul 30, 2014 Jul 30, 2014

Why cant I have tis loaded on my laptop,  I DO NOT want to go online to do this

Let me know  this sucks

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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2014 Aug 01, 2014

Hello Mark,

Unfortunately there is no application available as of now, to install the PDF pack service on the Desktop.

One option is to install the CreatePDF Desktop Printer, but still the files will be uploaded to your online account and you have to download it from there only.

Please refer to following article for information:

Using Adobe PDF Pack

Regards,

Anoop

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Adobe Employee ,
Aug 01, 2014 Aug 01, 2014

Hello Mark,

Unfortunately there is no application available as of now, to install the PDF pack service on the Desktop.

One option is to install the CreatePDF Desktop Printer, but still the files will be uploaded to your online account and you have to download it from there only.

Please refer to following article for information:

Using Adobe PDF Pack

Regards,

Anoop

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New Here ,
Aug 04, 2014 Aug 04, 2014

Can I get a refund on my $ I spent?

Mark

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Aug 04, 2014 Aug 04, 2014

Hi Mark,

I am happy to cancel your subscription and process a refund. Would you like me to proceed with that?

Best,

Sara

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New Here ,
Aug 04, 2014 Aug 04, 2014

Yes, please process the refund.

I wish someone could help me with an icon I could have on my laptop that would be able to convert excel, PowerPoint and Word documents without the hassle of going to your website.

Thank you

Mark Croft

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Aug 04, 2014 Aug 04, 2014
LATEST

Hi Mark,

I cancelled your subscription and processed a refund. You can expect to see that in your bank account in no longer than 5-7 days.

You may want to try a free 30-day trial of Acrobat (which is also available as a subscription). It would be installed locally on your laptop, and allows you to "print" directly to PDF format. For more information, see www.adobe.com/products/acrobat.html.

Best,

Sara

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LEGEND ,
Aug 04, 2014 Aug 04, 2014

"do this" is what?  Most functions are available through the Adobe Reader Tools.

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New Here ,
Aug 04, 2014 Aug 04, 2014

Not sure what I should do, can you help me?

Mark Croft

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