I just renewed my subscription to convert a Word document to a pdf. Your sales department told me there was a hold up in confirming the purchase. I need to do the conversion now. In fact, if it had worked, I would be done now.

[bobbij83952352]

I just renewed my subscription to convert a Word document to a pdf.  Your sales department told me there was a hold up in confirming the purchase.  I need to do the conversion now.  In fact, if it had worked, I would be done now.

[private information removed by moderator]

[Sara_Forsberg]

Hi bobbij,

I'm sorry to hear there was a holdup with your order. Have you been able to access your subscription yet? If not, and you're on a time crunch, you could get the job down with Acrobat. You can download a free 30-day trial from http://www.adobe.com/products/acrobat.html.

Best,

Sara