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I just uploaded a file from my computer and the process was completed however the file is not added to my file list?

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Jan 08, 2015 Jan 08, 2015

I just uploaded a file from my computer and the process was completed however the file is not being added to my adobe file? How can I retrieve my newly uploaded files?

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Jan 08, 2015 Jan 08, 2015
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Hi qiuam777,

You may just need to clear the browser cache and refresh the page to see the file. Please log out of your Acrobat.com account, clear the cache, and then log back in to https://cloud.acrobat.com/files. Do you see the file now?

Please let us know how it goes.


Best,
Sara

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