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I keep getting a conversion failure for the following reason : " Page extraction in the source PDF documents." What am I donig wrong ?

New Here ,
May 30, 2018 May 30, 2018

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I need help with combining PDF files into a single file, I keep getting an error message " Page extraction in the source PDF documents", what am I doing wrong ?

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Adobe Employee , May 31, 2018 May 31, 2018

Hi Joser,

As per the issue description mentioned above, you are facing issue when trying to combine files, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for PDF Pack.

Please refer to the following forum threads discussing the similar issue:

Page Extraction is showing as Not Allowed in Adobe Reader XI

How to allow "Page Extraction"?

You may also refer to: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

...

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Adobe Employee ,
May 31, 2018 May 31, 2018

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Hi Joser,

As per the issue description mentioned above, you are facing issue when trying to combine files, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for PDF Pack.

Please refer to the following forum threads discussing the similar issue:

Page Extraction is showing as Not Allowed in Adobe Reader XI

How to allow "Page Extraction"?

You may also refer to: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if you need any help.

Shivam

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