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I keep getting and internal server error when trying to convert pdf to word

New Here ,
Nov 17, 2017 Nov 17, 2017

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is this a me problem? if so how do I fix it

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correct answers 1 Correct answer

New Here , Mar 28, 2018 Mar 28, 2018

I eventually managed to find a phone number to get help !!! (took hours!!!)

the trick is that I use Adobe Reader which is a free software installed on my Mac.

I have been told to convert my file on line, by reaching

www.cloud.acrobat.com/exportpdf

and from there take the file in the computer, convert it on line, then download the file converted

OUF !!

Le 28 mars 2018 à 15:27, tiffanys8128584 <forums_noreply@adobe.com> a écrit :

I keep getting and internal server error when trying to convert pdf to wor

...

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

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Hello Christianf,

We apologize for the inconvenience caused, the services are restored now. Please use the services, and let us know if you have any questions.

Regards,

Anand Sri.

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New Here ,
Mar 27, 2018 Mar 27, 2018

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I have the same problem : while trying to convert pdf into word, receive error message saying "error occured when connecting to adobe exportpdf

very unconvenient

I urgently need to convert a document

thanks

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New Here ,
Mar 28, 2018 Mar 28, 2018

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I have been having the same issue for several weeks now.  How do you fix this, as I need (and pay for) this service?

Thanks

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New Here ,
Mar 28, 2018 Mar 28, 2018

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I eventually managed to find a phone number to get help !!! (took hours!!!)

the trick is that I use Adobe Reader which is a free software installed on my Mac.

I have been told to convert my file on line, by reaching

www.cloud.acrobat.com/exportpdf

and from there take the file in the computer, convert it on line, then download the file converted

OUF !!

Le 28 mars 2018 à 15:27, tiffanys8128584 <forums_noreply@adobe.com> a écrit :

I keep getting and internal server error when trying to convert pdf to word

created by tiffanys8128584 <https://forums.adobe.com/people/tiffanys8128584> in Document Cloud PDF services - View the full discussion <https://forums.adobe.com/message/10275442#10275442>

I have been having the same issue for several weeks now. How do you fix this, as I need (and pay for) this service?

Thanks

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