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I keep getting this error while trying to use my converter: "An error occurred while signing in"

New Here ,
Sep 17, 2018 Sep 17, 2018

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correct answers 1 Correct answer

Adobe Employee , Sep 21, 2018 Sep 21, 2018

Hi Elysek,

Sorry for the delay.

Looking at the screenshot shared above, it looks like you are working on the Adobe Reader DC desktop application.

You may please refer to the related help article here- Error Message : "An error occurred while signing in" and follow the suggestion.

For quick access to the service, you can access it through- https://cloud.acrobat.com/exportpdf

Let us know if that helps.

Regards,

Akanchha

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Adobe Employee ,
Sep 21, 2018 Sep 21, 2018

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Hi Elysek,

Sorry for the delay.

Looking at the screenshot shared above, it looks like you are working on the Adobe Reader DC desktop application.

You may please refer to the related help article here- Error Message : "An error occurred while signing in" and follow the suggestion.

For quick access to the service, you can access it through- https://cloud.acrobat.com/exportpdf

Let us know if that helps.

Regards,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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