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I keep receiving "an error occurred while signing in" in Adobe Export PDF. I have gone to my accounts page but nowhere can I tell if my payment period has expired or not (I am not even sure that this is the problem). I have used the correct password as

New Here ,
Apr 30, 2018 Apr 30, 2018

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I keep receiving "an error occurred while signing in" in Adobe Export PDF.  I have gone to my accounts page but nowhere can I tell if my payment period has expired or not (I am not even sure that this is the problem).  I have used the correct password as I can get into the accounts page but cannot access Export PDF.  Can anyone please assist.

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Adobe Employee ,
May 21, 2018 May 21, 2018

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Hello,

Sorry for the delay in response and for the inconvenience caused.

This issue has been taken care of, if in case you are still experiencing this issue. Please try using a different browser and try the url https://cloud.acrobat.com/exportpdf and check if that is working fine.

Feel free to update the discussion if you have further questions.

-Tariq Dar

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