I'm having trouble converting documents to PDF. When converting It says:"Conversion Error", this is the first time it happens and are the same types of documents commonly convert.

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I'm having trouble converting documents to PDF.  When converting It says:"Conversion Error", this is the first time it happens and are the same types of documents commonly convert.

[Guest]

Hi,

Are you trying to convert from within Reader or from Browser?

If from Reader then make sure you are signed in within Reader.

Also try updating Reader to the latest v11.0.09 and check.

If from Browser, then please let me know which Browser you are using and its version.

Have you checked with a different browser if possible?

Regards,

Florence