I'm not interested in your support forum. I want a direct email.

[challen777]

Read tag line. This is really pissing me off. I have a Creative Cloud membership & and Acrobat 11 subscription. Every time I try to start Acrobat I'm asked to sign in, then I get the following pop-up window: Support

Shall I cancel the Acrobat subscription and use one of the MANY pdf editors available? Or can you fix this? I have NO desire to sign-in every time I use Acrobat.

Your website is sub par. Difficult to navigate and I rarely have an enjoyable experience on it. As most of your users are in the design business one would think your site would be the best around. NOT THE CASE.

For the money you charge for your products I expect a much better experience than I've had. First you get hacked (thanks for the year's worth of credit monitoring, yippee!), then I get update notifications for creative cloud apps on a constant basis, I still haven't had time to figure out how to collaborate with my designer using InDesign, and now this. I'm damn close to being fed up with you guys, and I can assure you that if ID wasn't the only game in town I'd have bailed already.

Have a nice day.

[challen777]

No response yet from Adobe.

Unbelievable.

Yet they waste no time hitting my credit card for CCM.

This is beginning to remind me of Comcast | xFinity.

I publish a magazine and have no hesitation about posting my experiences with Adobe in it.

[Sara_Forsberg]

Hi challen777,

I'm sorry that you're frustrated with your experiences with Acrobat. I'll message you directly to see if we can get to the bottom of this issue. Stay tuned...

Best,

Sara