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I'm trying to convert a file to PDF and keep on getting a message saying an error occurred while signing in. How can this be fixed?

New Here ,
Jul 18, 2015 Jul 18, 2015

how do i fix this sign in error?

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correct answers 1 Correct answer

Jul 20, 2015 Jul 20, 2015

It sounds like you are using an older version of Adobe Reader. You can try upgrading your Reader to the latest version (Reader DC) or you can convert your file at https://cloud.acrobat.com/createpdf.

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LEGEND ,
Jul 18, 2015 Jul 18, 2015

Contact Customer Care.

[topic moved to Document Cloud PDF Services forum]

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Jul 20, 2015 Jul 20, 2015
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It sounds like you are using an older version of Adobe Reader. You can try upgrading your Reader to the latest version (Reader DC) or you can convert your file at https://cloud.acrobat.com/createpdf.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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