I'm trying to open Adobe Pro but it says my trial period has ended and I have to subscribe. I signed up for a one year subscription in August, 2014, so why isn't it recognizig that?
/t5/adobe-acrobat-online-discussions/i-m-trying-to-open-adobe-pro-but-it-says-my-trial-period-has-ended-and-i-have-to-subscribe-i-signed/td-p/6941552Mar 09, 2015
Mar 09, 2015
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I signed up for a one year subscription, but now when I go to open Acrobat Pro, it says my trial period has expired and sends to the the subscription page. How do I get it to recognize my one year subcription? I don't have any software license numbers, other than my order # and confirmation.
/t5/adobe-acrobat-online-discussions/i-m-trying-to-open-adobe-pro-but-it-says-my-trial-period-has-ended-and-i-have-to-subscribe-i-signed/m-p/6941553#M16915Mar 09, 2015
Mar 09, 2015
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Hi debbieh,
It sounds like you just need to sign in to activate your subscription. When you open Acrobat, click License this Software, and then log in with your Adobe ID and password.
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