Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
4

I need my reciept of payment

New Here ,
Feb 27, 2015 Feb 27, 2015

Where do I find my receipt of payment?

5.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Feb 27, 2015 Feb 27, 2015

Hi marilynm19325613,

Please see this document for information about accessing your Adobe receipts: Print a payment receipt or invoice | Creative Cloud

Best,

Sara

Translate
Adobe Employee , Feb 26, 2025 Feb 26, 2025

Hello!

 

Hello,

I hope you're doing well, and we apologize for the delayed response.

 

Please see this article to know more about downloading the Adobe invoice: https://adobe.ly/3EWNTRC

 

I hope this helps.

Thanks,

Anand Sri.

Translate
Feb 27, 2015 Feb 27, 2015

Hi marilynm19325613,

Please see this document for information about accessing your Adobe receipts: Print a payment receipt or invoice | Creative Cloud

Best,

Sara

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 20, 2023 Feb 20, 2023

This instruction does NOT give me/us a receipt. A receipt!

Adobe, this should not be difficult. Some of us require a receipt for reimbursement.

Please. Thank you.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 26, 2023 Feb 26, 2023

Hi ASINGULARITY,

 

Thank you for reaching out.

 

For the receipt, I would suggest you contact our billing team. They will be able to share the required information.

You may contact them via the number provided on the following help page for your region: https://helpx.adobe.com/contact/phone.html

I am afraid we were not of much help here as we do not have access to the billing information.

Hope the information helps.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2021 Jan 25, 2021

Hi, looking for a RECEIPT or invoice showing PAID with payment info. This only gives the invoice. I need for reimbursement.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2021 Sep 30, 2021

I agree with Jim. It's crazy that a receipt isn't emailed or accessable on the website. Adobe sure sends enough emails every day to remind you that your payment is due, but not a single receipt once it's paid. I like the formal invoice option on the website, but it only shows the amount that was due, and the due date. It does not reflect a payment or even a $0 balance anywhere. A section to show formal receipts would help me get reimbursed for the expense since my expense report is due prior to month end, and the credit card used to pay will not have a statement until the following month.  Do better, Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 30, 2024 Aug 30, 2024

I'm hoping Adobe's billing department will consider emailing a receipt upon a customer's purchase of an Adobe product/subscription. The secure website provides copies of the invoice, but it doesn't provide receipts. I had to call the Adobe helpline, dismiss a series of pre-recorded messages (all of which didn't address my question about accessing a receipt), and find my way to a live representative. He was helpful but confirmed that Adobe doesn't automatically send receipts. He told me he would need to work with his supervisor to address my request. He assured me that he would email me the receipt in an hour. This process took a lot of valuable time, which shouldn't be the case. Customers are paying relatively a lot of money for subscriptions. As such, Adobe should quickly and without issue provide the customer with a receipt confirming full payment. I don't know of any reputable companies providing subscription services that don't issue receipts to their customers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 30, 2024 Aug 30, 2024
I would like a receipt too. I've asked and had similar discussions..., but
no receipt.
Alan Anderson
CT
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 15, 2024 Oct 15, 2024

I need a receipt showing payment info, please. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 16, 2024 Oct 16, 2024

can I get payment receipts

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 26, 2025 Feb 26, 2025
LATEST

Hello!

 

Hello,

I hope you're doing well, and we apologize for the delayed response.

 

Please see this article to know more about downloading the Adobe invoice: https://adobe.ly/3EWNTRC

 

I hope this helps.

Thanks,

Anand Sri.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines