i need to cancel my Adobe PDF

[ryanp59687735]

i only needed it for one month and i paid for and used it now i need to cancel and theres no cancel button were one should be at.

[try67]

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

[ryanp59687735]

Cute. Iv already been to this page and I'm telling you where the cancel

button is suppose to be ITS NOT

[AkanchhaS · Accepted solution]

Hey Ryanp,

If the link shared above doesn't help you with the self cancellation, then you may follow the steps mentioned below and reach out to our customer care billing team to get this done-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

[ryanp59687735]

Your either new or you see something I don't because iv been three these

options and the only contact I can find is threw the forums were this

discussion started. I understand that around 95% of all requests can be

handled this way seeing as how most are to dumb or lazy so can we just skip

this dance and just have some admin contact me so I can just have the pdf

package canceled and refunded.

[ryanp59687735]

Nvm its canceled. Something has to be wrong with the browser I was using

when I tried to cancel it from my home computer. Because the cancel button

wasnt there at all yet I found it on my phone. Yall should probably add

that in as a tip. Load from a different browser.

[ryanp59687735]

Btw your site says a refund can be done in 14 days of it being canceled.

Can we get that started now?

[Personal information removed by moderator]

[AkanchhaS]

Hey Rayan,

Glad to hear that you have been able to manage the cancellation. And now the subscription is canceled.

The credit shall take 4-5 business days to reflect on the same card through which you made the payment.  Let us know if you don't see the same.

-Akanchha