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I need to send a pdf file to a word document. Adobe isn't recognizing that I've already purchased the software.

New Here ,
Jul 07, 2018 Jul 07, 2018

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How do I get Adobe to know I've already paid for a subscription so it will let me export a pdf file to a word docx

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correct answers 1 Correct answer

LEGEND , Jul 08, 2018 Jul 08, 2018

Are you logging in to cloud.acrobat.com or are you in the Reader app? If in the reader app, did you sign in using the Adobe ID you used to purchase the the service?

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LEGEND ,
Jul 08, 2018 Jul 08, 2018

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Are you logging in to cloud.acrobat.com or are you in the Reader app? If in the reader app, did you sign in using the Adobe ID you used to purchase the the service?

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