I paid for adobe to convert a PDF to word -- now I can't save PDFs to my computer -- and I'm saving to the cloud -- HELP

[tracybt]

I'm so depressed -- what happened to the old days when you could actually get a person in support and not have to join a forum -?

I purchased adobe acrobat to convert a PDF to a word document - that's all I wanted --

Now every damn PDF I receive or try to open can only be saved in the adobe cloud -- which I have no interest in -- and not on my computer --

How can I resolve this situation --

I can't seem to find "settings" or "support" --

Yes, I'm over 50 -- and I struggle with this maddening technology -- nothing is simple or straightforward --

I scanned a document, emailed it to myself and would like to name it and save it to my computer -- used to be a 3 minute process -- now its 30 minutes (of valuable, but wasted time later) -- and here I am -- seeking help from no one in particular!  The anonymous "forum" --

[Pischre]

Converting a PDF document to either PowerPoint or Word is as simple as selecting "Save As" to either PowerPoint or Word formats.

And you don't have to save to the Cloud. You files are still saved to your computer hard drives and are only "synced" to your cloud accounts, whatever that may be. You simply have to search your computer for your files. It is still that simple and straightforward.

[tracybt]

No -- I installed adobe acrobat -- and now, whether I'm signed in or not -- the little disc/save icon is whited out and it can no longer be selected -- when I open a PDF I can only save it to the cloud

I am a physician, and a lot of what I look at is protected health information --- I can't be saving it in the cloud!!!  I have to find a way to disable this feature -- and restore my ability to save to my hard drive ONLY --

Thanks -- but if you can tell me those things, I'll be grateful

tried to attach screen shot to show you, but it was too big .......