i paid for online subscription but it keeps asking me to sign up

[Guest]

i just paid the yearly subscription price but when i go to convert a pdf to pwrpoint it's asking me to sign up again. when i use the web service it will only convert to word, excel or txt. where's the pwrpoint. need help

[WHill]

I had the same problem with EXPORT PDF , my credit card has been billed but I have no access yet and it doesn't show up in my adobe account or purchase history either......cant figure out how to contact adobe to resolve it either.

[vijay shankar barde]

dear

friend sara i think so but,not my pc use

sorry i am trust